My mission is to provide you with quality cannabis accessories at an affordable price. Shipping is always FREE. Returns are accepted as long as you return the item in the same condition you will receive your money back. Shipping is FREE originally, so you will have to pay to return your item. I try to make the product listings as informative, and transparent as possible. If you have any questions, please reach out to me! I want you to have a great experience. No question is a dumb question! I want our customers to know exactly what they are getting, how long it will take to receive your item, and what you can do if your item arrives damaged. If you can provide adequate proof of damage, many of my suppliers will send out a replacement product for free.  You can also ask for a refund, but you must show proof of damage. I also offer a 30 day money back guarantee. If you are unhappy with your product send it back within 30 days for a full refund!